IE Domain Registry t/a .IE Annual Report 2021

Achievements 2021 20,000 30,000 40,000 50,000 60,000 70,000 Total .ie database New .ie registrations 330,108 309,853 280,958 262,140 237,412 2017 2017 2018 2018 2019 2019 2020 2020 2021 2021 39,523 51,040 50,167 65,113 62,198 20,000 30,000 40,000 50,000 60,000 70,000 Total .ie database New .ie registrations 330,108 309,853 280,958 262,140 237,412 2017 2017 2018 2018 2019 2019 2020 2020 2021 2021 39,523 51,040 50,167 65,113 62,198 Achievements in 2021 included: ▶ Consensus achieved in the multi-stakeholder Policy Advisory Committee (PAC) on handling technical abuse, which uses the DNS. Commenced a monitoring service to notify and assist victims of cyber exploits on .ie websites. ▶ Groundwork advanced for ISO 27001 certification, which was achieved in Q1 2022. ▶ The .IE Digital Town programme promoted and recognised towns’ digital projects. We also engaged with government policymakers and towns-focused groups to tackle the digital divide. Plan developed to apply the .IE digital readiness framework (Blueprint) to 26 towns across Ireland. ▶ New Strategic Plan 2024 finalised, following a robust strategy development process, with forums for stakeholder engagement and consultation. ▶ .IE achieved Ibec’s KeepWell Mark™, an evidence-based workplace wellbeing accreditation award, recognised as the business standard for health, safety and wellbeing in Ireland. Operating profit margin Return on financial investment 9.1% 2021 8.8% 2020 4.68% 2021 1.98% 2020 +24% v 2019 IE Domain Registry CLG t/a .IE / Annual Report & Review 2021 2