IE Domain Registry t/a .IE

The internet needs guardians, guides and stewards. We are promoting and encouraging national Internet Governance through consumer protection protocols, policies and security programmes that coordinate and shape national cyberspace, in line with international best practices. At .IE, good Internet Governance permeates throughout our strategic priorities. We seek to protect stakeholders and to adopt policies, processes and procedures that take account of the need for balance, having regard to the respective roles and responsibilities of our registrants, Registrars and Internet users. We operate the Managed Registry model, validating domain holders. We check out who’s behind the .ie website making it safer for children and consumers. Our locking service prevents unauthorised changes to important .ie addresses and stops web hijacking. We offer a DNSSEC service, providing a more secure DNS which reduces phishing risks. We welcome stakeholder dialogue and democracy through our multi-stakeholder and consensus- driven Policy Advisory Committee. We’ve established consumer protection protocols with regulators to address online illegality and to permit ‘take-down’ of websites under certain circumstances. We operate a Regulatory Authority Protocol for dealing with illegal content on .ie websites. The regulatory authorities who we engage with include the ODCE, the CCPC, the Central Bank, and ComReg. We operate Governance systems, which are transparent and professionally run to the highest standards. The quality of our financial reporting and transparency has been acknowledged by the Leinster Society of Chartered Accountants, where we were shortlisted many times in their annual awards competitions. We introduced an easy to use Dispute Resolution service (ADRP) “Fair play and a fair hearing”. We use independent third party dispute resolution agencies – WIPO and EU Net Neutrals. We’ve proactively introduced Anti-Abuse measures, in cooperation with stakeholders (via our Policy Advisory Committee) and our Registrar channel. RFCs compliance – IETF standards and protocols – we adhere to RFCs which document the official Internet specifications, communications protocols and procedures published by the Internet Engineering Task Force, www.ietf.org . We regard ourselves as one of the guardians of national critical internet infrastructure. Like all country-code registries across Europe, we are designated as an Operator of Essential Services (OES) under the NIS directive. Our programmes are dedicated to proactively fighting malware and phishing in the .ie namespace. Protecting consumers, our customers and SMEs is of the utmost importance to us and our Registrars. We have a 20-year track record of investing in and developing the national domain DNS infrastructure, which is robust, resilient and has operated with no downtime whatsoever. We have adopted a range of policies and rules to protect consumers, safeguard registrants and promote good internet governance. You can read about our range of policies on our dedicated policy page on our website, www.weare.ie/our-policies . Corporate Governance IE Domain Registry CLG t/a .IE / Annual Report & Review 2020 16 Internet Governance The internet needs guardians, guides and stewards.